At race88, your privacy is more than a legal obligation — it is our genuine commitment. Find out exactly how we collect, use, and protect every piece of information you entrust to us.
Race88 implements a range of technical and organisational measures to ensure your personal data remains safe and protected at all times.
All data transmitted between your device and race88's servers is protected with industry-standard 256-bit SSL encryption, ensuring no third party can intercept or read your information.
Your personal data is stored on servers equipped with multi-layer firewalls, intrusion detection systems (IDS), and fully encrypted automatic backups.
Only authorised race88 staff with a specific business need may access your personal data. Every access is logged and audited periodically to ensure no misuse occurs.
Race88 has never and will never sell, rent, or commercialise your personal data to any third party for marketing purposes without your explicit prior consent.
Race88's 2FA system adds an extra layer of security to your account. Even if your password is compromised, a hacker still cannot access your account without verification from your device.
Race88's Privacy Policy fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection standards, including GDPR as a best practice reference.
Welcome to the race88 Privacy Policy page. We at race88 understand that your trust is our most valuable asset. This Privacy Policy explains in detail how race88 collects, processes, stores, and protects your personal data every time you use our platform.
This document applies to all users who access the race88 website, use the race88 mobile app, register a member account, carry out financial transactions, or interact with any service offered by race88. By continuing to use our platform, you acknowledge that you have read and understood this Privacy Policy.
Race88 is fully committed to complying with Malaysia's Personal Data Protection Act 2010 (PDPA). We appoint an internal Data Protection Officer (DPO) responsible for ensuring all our data handling practices align with current legal requirements and international industry standards.
Important Note: This Privacy Policy should be read together with the race88 Terms and Conditions. In the event of any conflict between the two documents regarding data protection, the provisions in this Privacy Policy shall prevail.
We are always striving to be more transparent about our data practices. If you have any questions after reading this document, the race88 support team is available to assist you at any time via live chat, available 24/7.
Race88 collects various types of personal data depending on how you interact with our platform. Below is a detailed breakdown of each category of data we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, identity card number, passport | KYC verification, fraud prevention |
| Contact Data | Email address, phone number, residential address | Account communications, transaction notifications |
| Financial Data | Bank account details, deposit and withdrawal records | Payment processing, AML compliance |
| Usage Data | Game records, betting history, login patterns | Service improvement, fraud detection |
| Technical Data | IP address, device type, web browser, operating system | Account security, platform optimisation |
| Communication Data | Support chat records, emails sent to us | Complaint resolution, quality assurance |
Race88 may also receive your personal data from legitimate third-party sources, such as identity verification service providers, recognised fraud prevention databases, and registered payment providers. All data from these external sources is handled to the same security standards as data collected directly from you.
Important: race88 does not collect sensitive data such as health information, religious beliefs, or political affiliations. Should you voluntarily disclose such information while interacting with our support team, it will not be stored or used for any purpose.
Every piece of data we collect is used for purposes that are clear, lawful, and directly relevant to the delivery of race88's services. We do not use your data for unrelated purposes without your consent.
race88 applies the principle of "data minimisation" — we only collect data that is strictly necessary for the stated purposes. Data that is no longer required will be deleted or anonymised in accordance with our data retention schedule.
Race88 does not sell or trade your personal data. However, there are specific situations where we may need to share your information with selected and trusted third parties. Those situations are as follows:
All third parties we engage are required to sign strict data processing agreements. They are only permitted to process your data in accordance with race88's specific instructions and are not allowed to use your data for any other purpose.
race88 does not share your data with third-party advertising companies or social media networks for ad targeting purposes. Any marketing communications you receive come directly from race88, based on the preferences you have set in your account settings.
Race88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality and experience of using the race88 platform. For more detailed cookie management, please review your browser's privacy settings.
Your data security is race88's top priority. We implement multiple layers of technical and procedural protection to keep your data safe from unauthorised access, loss, destruction, or accidental disclosure.
race88 complies with data breach notification requirements under Malaysia's PDPA. In the event of a data breach that may affect your rights and freedoms, we will notify you and the relevant authorities within the timeframe prescribed by law.
As a race88 user and data subject under Malaysia's PDPA, you have several important rights regarding your personal data. race88 is committed to making it easy for you to exercise these rights in a straightforward and efficient manner.
You have the right to request a copy of the personal data we hold about you, including information on how it is used.
You have the right to request correction of inaccurate or incomplete data at no charge.
Under certain circumstances, you have the right to request deletion of your personal data from our systems.
You have the right to object to the processing of your data for specific purposes such as direct marketing.
You have the right to receive your data in a machine-readable format for transfer to another service provider.
You have the right to request restriction of your data processing in certain situations while awaiting the outcome of a claim.
To exercise any of the above rights, please contact the race88 support team via live chat or email at [email protected]. We will process your request within 30 calendar days from the date of receipt, in accordance with PDPA requirements.
Race88 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable laws and regulations.
When data is no longer needed and there is no legal obligation to retain it, race88 will securely delete or anonymise that data using methods that ensure it cannot be recovered.
Race88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or service improvements.
Any material amendments will be communicated to you via your registered email or a prominent in-platform notification at least 14 days before the changes take effect. For minor amendments that do not affect your fundamental rights, a general notice on this website is sufficient.
The "Last Updated" date at the top of this page always reflects the latest version of the Privacy Policy in effect. We encourage you to review this page periodically to stay informed about how we protect your privacy.
Your continued use of the race88 platform after any amendments take effect constitutes your acceptance of the latest version of the Privacy Policy. If you do not agree with the changes made, you have the right to close your account before the amendments come into effect.
If you have any questions, concerns, or complaints regarding how race88 handles your personal data, do not hesitate to reach out to us. The race88 Data Protection Team is here to assist you at any time.
If you are not satisfied with how race88 handles your privacy complaint, you have the right to file a formal complaint with the Department of Personal Data Protection (JPDP) Malaysia, which is the PDPA regulatory authority in this country.
Answers to the most frequently asked questions by race88 players regarding data protection and privacy.
With industry-standard data protection and a full commitment to your privacy, race88 is the platform of choice for over 500,000 Malaysian players. Register today and enjoy a safe and rewarding gaming experience.